{"id":16845,"date":"2020-06-25T12:02:36","date_gmt":"2020-06-25T16:02:36","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=16845"},"modified":"2025-12-04T15:08:33","modified_gmt":"2025-12-04T20:08:33","slug":"telehealth-questionnaire-for-care-delivery","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/telehealth\/telehealth-questionnaire-for-care-delivery\/","title":{"rendered":"Telehealth Questionnaire for Care Delivery"},"content":{"rendered":"<p>NCQA believes telehealth is an integral part of patient-centered care. Use of telehealth to deliver care is recognized throughout our Accreditation, Certification and Recognition programs.<\/p>\n<p>NCQA identified key areas of telehealth that may support the delivery of safe, effective, timely, equitable and efficient care. In May, we released a questionnaire for organizations that own or have developed telehealth platforms. This questionnaire is for organizations that currently deliver clinical care through telehealth. Responding to this questionnaire will:<\/p>\n<ul>\n<li>Reveal areas of opportunity for potentially aligning your practice or organization\u2019s telehealth use with patient-centered care.<\/li>\n<li>Help us shape future NCQA assessment frameworks of patient-centered telehealth capabilities and support market-driven solutions for telehealth quality by learning more about your use of telehealth to deliver clinical care.<\/li>\n<\/ul>\n<h2>Who should complete this questionnaire?<\/h2>\n<p>Practices or organizations that currently deliver clinical care through telehealth. <em>This questionnaire should be completed by a representative from your practice or organization who is familiar with your telehealth implementation and functionalities.<\/em><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/ncqa.getfeedback.com\/r\/72fzz4b3\/\" class=\"btn  btn--red \" target=\"_blank\">Take the Questionnaire<\/a><\/p>\n<h2>Why should you complete this questionnaire?<\/h2>\n<p>In addition to providing feedback to NCQA on delivery of clinical care through telehealth, you\u2019ll receive:<\/p>\n<div id=\"footable_parent_16850\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui colored_table\">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"16850\" data-filter-delay=\"1000\" aria-label=\"Telehealth Questionnaire( Duplicate )\"            id=\"footable_16850\"\n           data-unique_identifier=\"ninja_table_unique_id_1790694695_16850\"\n           class=\" foo-table ninja_footable foo_table_16850 ninja_table_unique_id_1790694695_16850 ui table  nt_type_legacy_table hide_horizonal_borders hide_vertical_borders compact ninja_custom_color inverted footable-paging-right ninjatable_hide_header_row ninja_table_search_disabled ninja_table_pro\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                            <col class=\"ninja_column_2 \">\n                    <\/colgroup>\n        <thead>\n<tr class=\"footable-header\">\n                                                        <th scope=\"col\"  class=\"ninja_column_0 ninja_clmn_nm_column_1 \">column 1<\/th><th scope=\"col\"  class=\"ninja_column_1 ninja_clmn_nm_column_2 \">column 2<\/th><th scope=\"col\"  class=\"ninja_column_2 ninja_clmn_nm_column_3 \">column 3<\/th><\/tr>\n<\/thead>\n<tbody>\n\n        <tr data-row_id=\"2504\" class=\"ninja_table_row_0 nt_row_id_2504\">\n            <td><center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2020\/05\/Initial-Assessment-Icon.jpg\" width=\"150\" height=\"150\"><\/center<\/td><td><center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2020\/05\/Benchmarking-Report-Icon.jpg\" width=\"150\" height=\"150\"><\/center><\/td><td><center><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2020\/05\/Provider-Data-Icon.jpg\" width=\"150\" height=\"150\"><\/center><\/td>        <\/tr>\n            <tr data-row_id=\"2505\" class=\"ninja_table_row_1 nt_row_id_2505\">\n            <td><b>An immediate summary report<\/b> based on your responses, with telehealth resources and potential opportunities to consider. <br><br><b>Report sent:<\/b> Upon completion of survey. <\/td><td><b>A market comparison report<\/b> comparing your responses to the responses of other practices or organizations using telehealth.<br><br><b>Anticipated report date:<\/b> August 31<\/td><td><b>Data about platform functionality<\/b> from our questionnaire sent to telehealth solution vendors. <br><br><b>Anticipated report date:<\/b> August 15.<\/td>        <\/tr>\n    <\/tbody><!--ninja_tobody_rendering_done-->\n    <\/table>\n    \n    \n    \n<\/div>\n\n<h2>QUESTIONNAIRE CATEGORIES<\/h2>\n<p style=\"text-align: center;\"><a class=\"js-popup-image\" href=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2020\/06\/Questionaire_Framework_V2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11782 size-full\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2020\/06\/Questionaire_Framework_V2.jpg\" alt=\"\" width=\"900\" height=\"563\" \/><\/a><\/p>\n<p><center><a class=\"js-popup-image\" href=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2020\/05\/QuestionaireFramework2_900px.jpg\"><strong>Click to enlarge<\/strong><br \/>\n<\/a><\/center><\/p>\n<h2>How it Works<\/h2>\n<p>Please spend 20\u201330 minutes taking this questionnaire to help us learn more about telehealth care delivery, processes and capabilities. <strong>The questionnaire should be completed by s<\/strong><strong>omeone at your practice or organization who is familiar with your telehealth implementation and functionalities.<\/strong><\/p>\n<p>Following completion of the questionnaire, you will receive a summary report with resources and potential opportunities to consider, based on your responses. The report is based on our patient-centered programs for care delivery functions and methods identified as <strong>foundational<\/strong>\u2014that could be considered core components of care delivered through telehealth or that <strong>add value<\/strong> through functions or methods that can help you provide better care through telehealth.<\/p>\n<p>NCQA invites you to share your practice or organization\u2019s recommendations and experiences regarding best practices in telehealth. You can indicate your interest to participate in this quality initiative as part of the questionnaire.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/ncqa.getfeedback.com\/r\/72fzz4b3\/\" class=\"btn  btn--red \" target=\"_blank\">Take the Questionnaire<\/a><\/p>\n<div class=\"footnotes\"><\/p>\n<p>This report does not constitute a warranty or representation by NCQA regarding the quality or nature of your telehealth practice.<\/p>\n<p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>NCQA believes telehealth is an integral part of patient-centered care. Use of telehealth to deliver care is recognized throughout our Accreditation, Certification and Recognition programs. NCQA identified key areas of telehealth that may support the delivery of safe, effective, timely, equitable and efficient care. In May, we released a questionnaire for organizations that own or [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":16193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-16845","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Telehealth Questionnaire for Care Delivery - NCQA<\/title>\n<meta name=\"description\" content=\"NCQA is accelerating and advancing its initiatives to support the surge in telehealth demand and use across health care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/telehealth\/telehealth-questionnaire-for-care-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telehealth Questionnaire for Care Delivery - 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