{"id":2910,"date":"2025-08-01T07:00:43","date_gmt":"2025-08-01T11:00:43","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=2910"},"modified":"2026-01-30T07:09:43","modified_gmt":"2026-01-30T12:09:43","slug":"follow-up-after-emergency-department-visit-for-mental-illness-fum","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/","title":{"rendered":"Follow-Up After Emergency Department Visit for Mental Illness (FUM)"},"content":{"rendered":"

The percentage of emergency department (ED) visits for persons 6 years of age and older with a principal diagnosis of mental illness, or any diagnosis of intentional self-harm, and had a mental health follow-up service. Two rates are reported:<\/span>\u00a0<\/span><\/p>\n

    \n
  1. The percentage of ED visits for which the person received follow-up within 30 days of the ED visit (31 total days).<\/span>\u00a0<\/span><\/li>\n
  2. The percentage of ED visits for which the person received follow-up within 7 days of the ED visit (8 total days).<\/span>\u00a0<\/span><\/li>\n<\/ol>\n

    Why It Matters<\/h2>\n

    An estimated 1 in 5 adults live with a mental illness, which translates to about 57.8 million people (1)<\/sup>. Recent research estimates that 1 in 6 children experience a mental health disorder each year (2)<\/sup>.<\/span>\u00a0<\/span><\/p>\n

    A substantial number of ED visits are related to mental health crises, including psychiatric emergencies, suicidal ideation, self-harm, and acute exacerbations of mental health disorders (3)<\/sup>. Between 2017 and 2019, 52.9 of every 1,000 ED visits were due to mental illness (3)<\/sup>. The ED serves as an initial point of contact for individuals experiencing a mental health crisis, especially when other resources such as outpatient mental health services, may not be readily accessible or available outside of regular office hours.<\/span>\u00a0<\/span><\/p>\n

    Timely follow-up care is associated with remaining in the community for a longer period of time and avoidance of future emergency visits (4)<\/sup>. Evidence suggests that patients who fail to receive aftercare following their emergency psychiatric visit have 6 times higher odds of returning to the ED within 2 months, compared with patients who received aftercare (5)<\/sup>. Follow-up visits not only provide the opportunity for coordination of care, but also allow opportunities for providers to identify any changing or emerging issues, address treatment barriers, and intervene promptly.<\/span>\u00a0<\/span><\/p>\n

    * Adapted from an NCQA measure with financial support from the Office of the Assistant Secretary for Planning and Evaluation (ASPE) under Prime Contract No. HHSP23320100019WI\/HHSP23337001T, in which NCQA was a subcontractor to Mathematica. Additional financial support was provided by the Substance Abuse and Mental Health Services Administration (SAMHSA).<\/span>\u00a0<\/span><\/p>\n

    Historical Results \u2013 National Averages<\/span><\/h2>\n","protected":false},"excerpt":{"rendered":"

    The percentage of emergency department (ED) visits for persons 6 years of age and older with a principal diagnosis of mental illness, or any diagnosis of intentional self-harm, and had a mental health follow-up service. Two rates are reported:\u00a0 The percentage of ED visits for which the person received follow-up within 30 days of the […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":733,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2910","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFollow-Up After Emergency Department Visit for Mental Illness (FUM) - NCQA<\/title>\n<meta name=\"description\" content=\"Assesses emergency department (ED) visits for adults and children 6 years of age and older with a diagnosis of mental illness and who received a follow-up visit for mental illness.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Follow-Up After Emergency Department Visit for Mental Illness (FUM) - NCQA\" \/>\n<meta property=\"og:description\" content=\"Assesses emergency department (ED) visits for adults and children 6 years of age and older with a diagnosis of mental illness and who received a follow-up visit for mental illness.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/\" \/>\n<meta property=\"og:site_name\" content=\"NCQA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NCQA.org\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T12:09:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2021\/04\/NCQA_cmyk_tag.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NCQA\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/\",\"url\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/\",\"name\":\"Follow-Up After Emergency Department Visit for Mental Illness (FUM) - NCQA\",\"isPartOf\":{\"@id\":\"https:\/\/www.ncqa.org\/#website\"},\"datePublished\":\"2025-08-01T11:00:43+00:00\",\"dateModified\":\"2026-01-30T12:09:43+00:00\",\"description\":\"Assesses emergency department (ED) visits for adults and children 6 years of age and older with a diagnosis of mental illness and who received a follow-up visit for mental illness.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/follow-up-after-emergency-department-visit-for-mental-illness-fum\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ncqa.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Report Cards\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Health Plans\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"State of Health Care Quality Report\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Follow-Up After Emergency Department Visit for Mental Illness (FUM)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ncqa.org\/#website\",\"url\":\"https:\/\/www.ncqa.org\/\",\"name\":\"NCQA\",\"description\":\"Measuring quality. 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