{"id":3577,"date":"2018-07-24T12:29:55","date_gmt":"2018-07-24T16:29:55","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=3577"},"modified":"2025-12-08T11:57:15","modified_gmt":"2025-12-08T16:57:15","slug":"process","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/","title":{"rendered":"Process &#8211; LTSS Case Management"},"content":{"rendered":"<h1>Long-term Services and Supports Distinction for Case Management Organizations Process<\/h1>\n<p>This process helps organizations plan and execute activities to ensure they are ready for NCQA evaluation.\u00a0<strong>The typical evaluation time frame is 12 months from application submission to decision<\/strong>, depending on the organization\u2019s readiness. Some organizations may already be working within NCQA guidelines.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Long-term Services and Supports Distinction for Case Management Organizations Process This process helps organizations plan and execute activities to ensure they are ready for NCQA evaluation.\u00a0The typical evaluation time frame is 12 months from application submission to decision, depending on the organization\u2019s readiness. Some organizations may already be working within NCQA guidelines.<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":3553,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-program-process-overview.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3577","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Process - LTSS Case Management - NCQA<\/title>\n<meta name=\"description\" content=\"This process helps organizations plan and execute activities to ensure they are ready for NCQA evaluation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Process - LTSS Case Management - NCQA\" \/>\n<meta property=\"og:description\" content=\"This process helps organizations plan and execute activities to ensure they are ready for NCQA evaluation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/\" \/>\n<meta property=\"og:site_name\" content=\"NCQA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NCQA.org\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T16:57:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2021\/04\/NCQA_cmyk_tag.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NCQA\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/\",\"url\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/\",\"name\":\"Process - LTSS Case Management - NCQA\",\"isPartOf\":{\"@id\":\"https:\/\/www.ncqa.org\/#website\"},\"datePublished\":\"2018-07-24T16:29:55+00:00\",\"dateModified\":\"2025-12-08T16:57:15+00:00\",\"description\":\"This process helps organizations plan and execute activities to ensure they are ready for NCQA evaluation.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/process\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ncqa.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our Programs\",\"item\":\"https:\/\/www.ncqa.org\/programs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Health Plans\",\"item\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"LTSS Distinction for Case Management\",\"item\":\"https:\/\/www.ncqa.org\/programs\/health-plans\/ltss-distinction-for-case-management\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Process &#8211; LTSS Case Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ncqa.org\/#website\",\"url\":\"https:\/\/www.ncqa.org\/\",\"name\":\"NCQA\",\"description\":\"Measuring quality. 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