{"id":3578,"date":"2018-07-24T12:30:15","date_gmt":"2018-07-24T16:30:15","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=3578"},"modified":"2026-02-26T13:52:05","modified_gmt":"2026-02-26T18:52:05","slug":"vendor-directory","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/","title":{"rendered":"Vendor Directory: CAHPS 5.1H Survey Vendors"},"content":{"rendered":"

Directory of Certified Vendors<\/h3>\n
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Organization<\/th>\nContact<\/th>\nAddress<\/th>\nPhone<\/th>\nEmail<\/th>\nWebsite<\/th>\n<\/tr>\n<\/thead>\n
Arkansas Foundation for Medical Care (AFMC)<\/td>\nKristina Bondurant<\/td>\n1020 West 4th Street, Little Rock, AR 72201<\/td>\n501-516-1636<\/td>\nAFMC.Surveys@afmc.org<\/a><\/td>\nwww.afmc.org<\/a><\/td>\n<\/tr>\n
Center for the Study of Services (CSS)<\/td>\nRachel Phoebus<\/td>\n1625 K Street, NW, Suite 1100, Washington, DC 20006<\/td>\n202-347-9612<\/td>\nrphoebus@cssresearch.org<\/a><\/td>\nwww.cssresearch.org<\/a><\/td>\n<\/tr>\n
CIRACET | Care Coordination & Collaboration Center (C4)<\/td>\nNoris Torres<\/td>\nPO BOX 8970, Ponce, PR, 00732<\/td>\n787-380-1279<\/td>\nntorres@ciracet.com<\/a><\/td>\nwww.ciracet.com<\/a><\/td>\n<\/tr>\n
Crossroads Group Inc.<\/td>\nLisa Duesterheft<\/td>\n440 Johnson Road, Suite A, Keller, TX 76248<\/td>\n817-385-7902<\/td>\ncahps@crossroadsgrp.com<\/a><\/td>\nwww.crossroadsgrp.com<\/a><\/td>\n<\/tr>\n
CSRA State and Local Solutions LLC, a General Dynamics Information Technology, Inc. Company<\/td>\nNena Sanchez<\/td>\n124 West Capitol, Suite 990, Little Rock, AR 72201<\/td>\n501-707-3988<\/td>\nNena.Sanchez@GDIT.com<\/a><\/td>\nwww.gdit.com<\/a><\/td>\n<\/tr>\n
DataStat, Inc.<\/td>\nSteve Weindorf<\/td>\n3975 Research Park Drive, Ann Arbor, MI 48108<\/td>\n734-994-0540 x193<\/td>\nsweindorf@datastat.com<\/a><\/td>\nwww.datastat.com<\/a><\/td>\n<\/tr>\n
Guidesoft, Inc. dba Knowledge Services<\/td>\nBill Evans<\/td>\n9800 Crosspoint Boulevard, Indianapolis, IN 46256<\/td>\n317-578-1700<\/td>\nproposals@knowledgeservices.com<\/a><\/td>\nwww.knowledgeservices.com<\/a><\/td>\n<\/tr>\n
Health Services Advisory Group, Inc.<\/td>\nTim Laios<\/td>\n2390 E Camelback Road, Suite 400 Phoenix, AZ 85016<\/td>\n602-801-6810<\/td>\ntlaios@hsag.com<\/a><\/td>\nwww.hsag.com<\/a><\/td>\n<\/tr>\n
Ipsos Public Affairs, LLC<\/td>\nTeri Capua<\/td>\n222 W. Adams Street, Suite 1100, Chicago, IL 60606<\/td>\n312-526-4921<\/td>\nTeri.Capua@ipsos.com<\/a><\/td>\nwww.ipsos.com<\/a><\/td>\n<\/tr>\n
Medallia, Inc.<\/td>\nPatrick Colletta<\/td>\n575 Market Street, Suite 1850, San Francisco, CA 94105<\/td>\n513-821-6266<\/td>\npcolletta@medallia.com<\/a><\/td>\nwww.medallia.com<\/a><\/td>\n<\/tr>\n
Press Ganey<\/td>\nAbigail Foster<\/td>\n1173 Ignition Drive South Bend, IN 46601<\/td>\n800-232-8032<\/td>\nafoster@pressganey.com<\/a><\/td>\nwww.pressganey.com<\/a><\/td>\n<\/tr>\n
Qualtrics, LLC.<\/td>\nAllison Zapor<\/td>\n38701 W Seven Mile Rd, Suite 250, Livonia, MI 48152<\/td>\n248-344-7572<\/td>\nazapor@qualtrics.com<\/a><\/td>\nwww.qualtrics.com\/healthcare<\/a><\/td>\n<\/tr>\n
University of Florida Survey Research Center<\/td>\nElizabeth Lynch<\/td>\nPO Box 117148 Gainesville, FL 32611<\/td>\n352-392-2908 x102<\/td>\nealynch@ufl.edu<\/a><\/td>\nwww.bebr.ufl.edu\/ufsrc<\/a><\/td>\n<\/tr>\n
Widener-Burrows & Associates, Inc. dba WBA Research<\/td>\nAllison Booker<\/td>\n4200 Parliament Place, Suite 200, Lanham, MD 20706<\/td>\n410-721-0500<\/td>\nabooker@wbaresearch.com<\/a><\/td>\nwww.wbaresearch.com<\/a><\/td>\n<\/tr>\n
University of Alabama at Birmingham (UAB)<\/td>\nMatt Fifolt<\/td>\n1665 University Blvd, Suite 430 Birmingham, AL 35594<\/td>\n205-975-0506<\/td>\nmfifolt@uab.edu<\/a><\/td>\nhttps:\/\/www.uab.edu\/soph\/home\/centers\/sru<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Directory of Certified Vendors Organization Contact Address Phone Email Website Arkansas Foundation for Medical Care (AFMC) Kristina Bondurant 1020 West 4th Street, Little Rock, AR 72201 501-516-1636 AFMC.Surveys@afmc.org www.afmc.org Center for the Study of Services (CSS) Rachel Phoebus 1625 K Street, NW, Suite 1100, Washington, DC 20006 202-347-9612 rphoebus@cssresearch.org www.cssresearch.org CIRACET | Care Coordination & […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":3565,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3578","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVendor Directory: CAHPS 5.1H Survey Vendors - NCQA<\/title>\n<meta name=\"description\" content=\"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vendor Directory: CAHPS 5.1H Survey Vendors - NCQA\" \/>\n<meta property=\"og:description\" content=\"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/\" \/>\n<meta property=\"og:site_name\" content=\"NCQA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NCQA.org\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T18:52:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2021\/04\/NCQA_cmyk_tag.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NCQA\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/\",\"url\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/\",\"name\":\"Vendor Directory: CAHPS 5.1H Survey Vendors - NCQA\",\"isPartOf\":{\"@id\":\"https:\/\/www.ncqa.org\/#website\"},\"datePublished\":\"2018-07-24T16:30:15+00:00\",\"dateModified\":\"2026-02-26T18:52:05+00:00\",\"description\":\"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ncqa.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our Programs\",\"item\":\"https:\/\/www.ncqa.org\/programs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Data and Information Technology\",\"item\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"HIT and Data Certification\",\"item\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"CAHPS 5.1H Survey Certification\",\"item\":\"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"Vendor Directory: CAHPS 5.1H Survey Vendors\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ncqa.org\/#website\",\"url\":\"https:\/\/www.ncqa.org\/\",\"name\":\"NCQA\",\"description\":\"Measuring quality. Improving health care.\",\"publisher\":{\"@id\":\"https:\/\/www.ncqa.org\/#organization\"},\"alternateName\":\"National Committee for Quality Assurance\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ncqa.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ncqa.org\/#organization\",\"name\":\"NCQA\",\"alternateName\":\"National Committee for Quality Assurance\",\"url\":\"https:\/\/www.ncqa.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ncqa.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ncqa.org\/wp-content\/uploads\/NCQA-Blog-Logo-Thumbnail.jpg\",\"contentUrl\":\"https:\/\/www.ncqa.org\/wp-content\/uploads\/NCQA-Blog-Logo-Thumbnail.jpg\",\"width\":876,\"height\":673,\"caption\":\"NCQA\"},\"image\":{\"@id\":\"https:\/\/www.ncqa.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/NCQA.org\",\"https:\/\/x.com\/NCQA\",\"https:\/\/www.instagram.com\/ncqa_dc\/\",\"https:\/\/www.youtube.com\/@NcqaOrg\",\"https:\/\/www.linkedin.com\/company\/ncqa\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vendor Directory: CAHPS 5.1H Survey Vendors - NCQA","description":"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/","og_locale":"en_US","og_type":"article","og_title":"Vendor Directory: CAHPS 5.1H Survey Vendors - NCQA","og_description":"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.","og_url":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/","og_site_name":"NCQA","article_publisher":"https:\/\/www.facebook.com\/NCQA.org","article_modified_time":"2026-02-26T18:52:05+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/www.ncqa.org\/wp-content\/uploads\/2021\/04\/NCQA_cmyk_tag.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@NCQA","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/","url":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/","name":"Vendor Directory: CAHPS 5.1H Survey Vendors - NCQA","isPartOf":{"@id":"https:\/\/www.ncqa.org\/#website"},"datePublished":"2018-07-24T16:30:15+00:00","dateModified":"2026-02-26T18:52:05+00:00","description":"The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results.","breadcrumb":{"@id":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/vendor-directory\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ncqa.org\/"},{"@type":"ListItem","position":2,"name":"Our Programs","item":"https:\/\/www.ncqa.org\/programs\/"},{"@type":"ListItem","position":3,"name":"Data and Information Technology","item":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/"},{"@type":"ListItem","position":4,"name":"HIT and Data Certification","item":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/"},{"@type":"ListItem","position":5,"name":"CAHPS 5.1H Survey Certification","item":"https:\/\/www.ncqa.org\/programs\/data-and-information-technology\/hit-and-data-certification\/cahps-5-1h-survey-certification\/"},{"@type":"ListItem","position":6,"name":"Vendor Directory: CAHPS 5.1H Survey Vendors"}]},{"@type":"WebSite","@id":"https:\/\/www.ncqa.org\/#website","url":"https:\/\/www.ncqa.org\/","name":"NCQA","description":"Measuring quality. Improving health care.","publisher":{"@id":"https:\/\/www.ncqa.org\/#organization"},"alternateName":"National Committee for Quality Assurance","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ncqa.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ncqa.org\/#organization","name":"NCQA","alternateName":"National Committee for Quality Assurance","url":"https:\/\/www.ncqa.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ncqa.org\/#\/schema\/logo\/image\/","url":"https:\/\/www.ncqa.org\/wp-content\/uploads\/NCQA-Blog-Logo-Thumbnail.jpg","contentUrl":"https:\/\/www.ncqa.org\/wp-content\/uploads\/NCQA-Blog-Logo-Thumbnail.jpg","width":876,"height":673,"caption":"NCQA"},"image":{"@id":"https:\/\/www.ncqa.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NCQA.org","https:\/\/x.com\/NCQA","https:\/\/www.instagram.com\/ncqa_dc\/","https:\/\/www.youtube.com\/@NcqaOrg","https:\/\/www.linkedin.com\/company\/ncqa\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/pages\/3578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/comments?post=3578"}],"version-history":[{"count":4,"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/pages\/3578\/revisions"}],"predecessor-version":[{"id":49910,"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/pages\/3578\/revisions\/49910"}],"up":[{"embeddable":true,"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/pages\/3565"}],"wp:attachment":[{"href":"https:\/\/www.ncqa.org\/wp-json\/wp\/v2\/media?parent=3578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}