{"id":42917,"date":"2025-04-14T12:00:34","date_gmt":"2025-04-14T16:00:34","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=42917"},"modified":"2025-09-29T12:11:07","modified_gmt":"2025-09-29T16:11:07","slug":"cahps-health-plan-survey-5-1h-child-version-cpc","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/","title":{"rendered":"CAHPS Health Plan Survey 5.1H, Child Version (CPC)"},"content":{"rendered":"

Results summarize member experiences through ratings, composites and individual question summary rates.<\/p>\n

Four global rating questions reflect overall satisfaction:<\/p>\n

    \n
  1. Rating of All Health Care.<\/li>\n
  2. Rating of Health Plan.<\/li>\n
  3. Rating of Personal Doctor.<\/li>\n
  4. Rating of Specialist Seen Most Often.<\/li>\n<\/ol>\n

    Four composite scores summarize responses in key areas:<\/p>\n

      \n
    1. Customer Service.<\/li>\n
    2. Getting Care Quickly.<\/li>\n
    3. Getting Needed Care.<\/li>\n
    4. How Well Doctors Communicate.<\/li>\n<\/ol>\n

      NCQA\u2019s Healthcare Effectiveness Data and Information Set (HEDIS) is the premier tool for monitoring the quality of health plan care. HEDIS\u00a0Volume 3: Specifications for Survey Measures<\/i>\u00a0includes surveys and protocols for the CAHPS 5.1H Survey. Order\u00a0HEDIS Volume 3: Specifications for Survey Measures<\/a>\u00a0today. To learn more about CAHPS, visit the Agency for Healthcare Research and Quality (AHRQ) visit the \u00a0website at: https:\/\/www.ahrq.gov\/cahps<\/a><\/span><\/p>\n

      Historical Results \u2013 National Averages<\/h2>\n

      Performance results for this measure are currently unavailable. <\/strong>Visit our Quality Compass<\/a>\u00a0page to explore data licensing options and gain access to detailed performance results for this measure.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

      Results summarize member experiences through ratings, composites and individual question summary rates. Four global rating questions reflect overall satisfaction: Rating of All Health Care. Rating of Health Plan. Rating of Personal Doctor. Rating of Specialist Seen Most Often. Four composite scores summarize responses in key areas: Customer Service. Getting Care Quickly. Getting Needed Care. How […]<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":733,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-42917","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCAHPS Health Plan Survey 5.1H, Child Version (CPC) - NCQA<\/title>\n<meta name=\"description\" content=\"Results summarize member experiences through ratings, composites and individual question summary rates.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CAHPS Health Plan Survey 5.1H, Child Version (CPC) - NCQA\" \/>\n<meta property=\"og:description\" content=\"Results summarize member experiences through ratings, composites and individual question summary rates.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/\" \/>\n<meta property=\"og:site_name\" content=\"NCQA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NCQA.org\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-29T16:11:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/2021\/04\/NCQA_cmyk_tag.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NCQA\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/\",\"url\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/\",\"name\":\"CAHPS Health Plan Survey 5.1H, Child Version (CPC) - NCQA\",\"isPartOf\":{\"@id\":\"https:\/\/www.ncqa.org\/#website\"},\"datePublished\":\"2025-04-14T16:00:34+00:00\",\"dateModified\":\"2025-09-29T16:11:07+00:00\",\"description\":\"Results summarize member experiences through ratings, composites and individual question summary rates.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/cahps-health-plan-survey-5-1h-child-version-cpc\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ncqa.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Report Cards\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Health Plans\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"State of Health Care Quality Report\",\"item\":\"https:\/\/www.ncqa.org\/report-cards\/health-plans\/state-of-health-care-quality-report\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"CAHPS Health Plan Survey 5.1H, Child Version (CPC)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ncqa.org\/#website\",\"url\":\"https:\/\/www.ncqa.org\/\",\"name\":\"NCQA\",\"description\":\"Measuring quality. 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