{"id":556,"date":"2018-05-22T20:15:15","date_gmt":"2018-05-22T20:15:15","guid":{"rendered":"https:\/\/www.ncqa.org\/?page_id=556"},"modified":"2026-02-03T11:57:06","modified_gmt":"2026-02-03T16:57:06","slug":"about-ncqa","status":"publish","type":"page","link":"https:\/\/www.ncqa.org\/about-ncqa\/","title":{"rendered":"About NCQA"},"content":{"rendered":"<h2>WHY WE\u2019RE HERE<\/h2>\n<div class=\"mission\">\n<h3><span class=\"label\">Our Mission:<\/span> Improve the quality of health care.<\/h3>\n<h3><span class=\"label\">Our Vision:<\/span> Better health care. Better choices. Better health.<\/h3>\n<\/div>\n<div class=\"idea-explanation\">\n<div class=\"idea\">\n<h2>NCQA:<\/h2>\n<\/div>\n<div class=\"explanation\">\n<ul class=\"line-list\">\n<li>Points the way to health <strong>care that science says works<\/strong>.<\/li>\n<li>Studies how well health plans and doctors provide scientifically recommended care.<\/li>\n<li>Identifies organizations that are run in ways that <strong>make care better<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"idea-explanation\">\n<div class=\"idea\">\n<h2>Our Work:<\/h2>\n<\/div>\n<div class=\"explanation\">\n<ul class=\"line-list\">\n<li>Saves <strong>thousands of lives<\/strong>.<\/li>\n<li>Helps millions of people <strong>stay healthy<\/strong>.<\/li>\n<li>Saves the country <strong>billions of dollars<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>Before NCQA, health care was operating data-free and \u201c<strong>in the dark.<\/strong>\u201d<\/p>\n<p>We were founded as an independent nonprofit in 1990 to \u201c<strong>turn on the lights.<\/strong>\u201d<\/p>\n<div id=\"attachment_4408\" style=\"width: 1550px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4408\" class=\"wp-image-4408 \" style=\"width: 651px; max-width: 740px;\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2018\/08\/ncqa-signage.jpg\" alt=\"\" width=\"1540\" height=\"299\" \/><p id=\"caption-attachment-4408\" class=\"wp-caption-text\">Signs beside the elevators in our Washington, DC offices tell visitors who we are and what we&#8217;re about.<\/p><\/div>\n<h2>WHAT WE DO<\/h2>\n<p>We use <strong>measurement, transparency and accountability<\/strong> to highlight <a href=\"https:\/\/reportcards.ncqa.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">top performers<\/a>\u00a0and drive improvement.<\/p>\n<p>We began in the early 1990\u2019s by <a href=\"\/hedis\/\">measuring<\/a>\u00a0and then <a href=\"\/programs\/health-plans\/health-plan-accreditation-hpa\/\">accrediting<\/a> health plans.<\/p>\n<p>Since 2008, our mission has brought us <strong>closer to where care is delivered<\/strong>: We\u2019ve grown to measure the quality of medical\u00a0<a href=\"\/programs\/health-care-providers-practices\/patient-centered-medical-home-pcmh\/\">providers and practices<\/a>.<\/p>\n<p>Most of our <a href=\"\/about-ncqa\/careers\/\">employees<\/a>\u00a0work on <a href=\"\/hedis\/\">HEDIS<\/a>\u00a0and our Accreditation, Certification and Recognition <a href=\"\/programs\/\">programs<\/a>.<\/p>\n<p><strong>Government and private sector clients<\/strong> hire us through <a href=\"\/about-ncqa\/contractual-services-quality-solutions-group\/\">contracts and grants<\/a>\u00a0to help them measure and improve quality.<\/p>\n<p>We succeed on the basis of our quality products and services and the ethical way we do business. NCQA maintains a <strong>reputation for high ethical standards<\/strong>. NCQA&#8217;s <a href=\"https:\/\/wpcdn.ncqa.org\/www-prod\/NCQA-Code-of-Conduct-FINAL_Updated-2.4.25.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Code of Conduct<\/a> documents our commitment to such ethical behavior.<\/p>\n<h3>Accomplishments<\/h3>\n<p>What we are most proud of:<\/p>\n<p>&nbsp;<\/p>\n<table class=\"accomplishments\">\n<tbody>\n<tr>\n<td width=\"85%\">\n<h4><a href=\"\/hedis\/\">HEDIS<\/a><\/h4>\n<p>More than <strong>236 million people<\/strong>\u2014<strong>72% of the US population<\/strong>\u2014are enrolled in health plans that report quality results using our Healthcare Effectiveness Data and Information Set.\u00a0Americans receive <strong>better care<\/strong> and can lead\u00a0<strong>healthier lives<\/strong> thanks to the accountability and <a href=\"\/report-cards\/health-plans\/\">benchmarking<\/a>\u00a0that HEDIS makes possible.<\/td>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42611 size-medium\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/235-map-large-400x300.jpg\" alt=\"\" width=\"400\" height=\"300\" srcset=\"https:\/\/www.ncqa.org\/wp-content\/uploads\/235-map-large-400x300.jpg 400w, https:\/\/www.ncqa.org\/wp-content\/uploads\/235-map-large-768x575.jpg 768w, https:\/\/www.ncqa.org\/wp-content\/uploads\/235-map-large.jpg 957w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/td>\n<\/tr>\n<tr>\n<td width=\"85%\">\n<h4><a href=\"\/programs\/health-plans\/health-plan-accreditation-hpa\/\">Health Plan Accreditation<\/a><\/h4>\n<p>Our industry-leading accreditation is a rigorous assessment of health plans\u2019 <span class=\"has-tooltip\" tabindex=\"0\">structure and process<span class=\"tooltip tooltip--top\"><span role=\"tooltip\">Accreditation standards: Assess whether health plan is organized in ways that protect and improve quality.<\/span><\/span><span class=\"sr-only\">Accreditation standards: Assess whether health plan is organized in ways that protect and improve quality.<\/span><\/span>, <span class=\"has-tooltip\" tabindex=\"0\">clinical quality<span class=\"tooltip tooltip--top\"><span role=\"tooltip\">HEDIS measures: Calculate the \u201crate\u201d or proportion of people who receive recommended tests, screenings or treatments.<\/span><\/span><span class=\"sr-only\">HEDIS measures: Calculate the \u201crate\u201d or proportion of people who receive recommended tests, screenings or treatments.<\/span><\/span> and <span class=\"has-tooltip\" tabindex=\"0\">patient satisfaction<span class=\"tooltip tooltip--top\"><span role=\"tooltip\">CAHPS\u00ae survey: Consumer Assessment of Healthcare Providers and Systems.<\/span><\/span><span class=\"sr-only\">CAHPS\u00ae survey: Consumer Assessment of Healthcare Providers and Systems.<\/span><\/span>. More than 192 million people are enrolled in <a href=\"https:\/\/reportcards.ncqa.org\/health-plans\" target=\"_blank\" rel=\"noopener noreferrer\">NCQA-Accredited health plans.<\/a><\/td>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2018\/08\/13_HPA_HealthPlan_General_CMYK-1.jpg\" alt=\"\" width=\"219\" height=\"160\" \/><\/td>\n<\/tr>\n<tr>\n<td width=\"85%\">\n<h4><a href=\"https:\/\/www.ncqa.org\/education-training\/webinars-and-seminars\/patient-centered-medical-home-pcmh\/\">Patient-Centered Medical Home (PCMH) Recognition<\/a><\/h4>\n<p>A medical home is not a place, but a way to organize primary care so it\u2019s \u201cthe way patients want it to be.\u201d Since 2008 we have built the most widely used medical home model. More than 10,000 practice sites and 50,000 clinicians have earned the NCQA PCMH Recognition seal.<\/td>\n<td><img loading=\"lazy\" decoding=\"async\" width=\"694\" height=\"694\" class=\"aligncenter wp-image-7717\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2018\/08\/62_PCMH_CMYK-2.jpg\" alt=\"\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>High Country Community Health Center CEO Alice Salthouse shares her thoughts about PCMH in the video below.<\/p>\n<div class=\"video video--embed video--embed-mp4 video--embed-mp4-shortcode\"><video controls=\"\"><source type=\"video\/mp4\" src=\"https:\/\/s3.amazonaws.com\/org.ncqa.www.videostore\/alice+intro+to+pcmh+conference.mp4\"><\/video><\/div>\n<table class=\"accomplishments\">\n<tbody>\n<tr>\n<td width=\"60%\">\n<h4><a href=\"\/about-ncqa\/contractual-services-quality-solutions-group\/\">Quality Solutions Group<\/a><\/h4>\n<p>Our consulting team works with\u00a0hundreds of organizations to help them measure and improve quality.\u00a0Different departments at NCQA work on about <strong>50\u00a0consulting contracts at a time<\/strong>.<\/td>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8577 size-full\" style=\"max-width: 300px;\" src=\"https:\/\/wpcdn.ncqa.org\/www-prod\/2018\/08\/GSA-for-QSG-logo4-1.png\" alt=\"\" width=\"1148\" height=\"272\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Latest NCQA Blog Posts<\/h2>\n<div class=\"ncqa-blog-posts\">\n  <ol class=\"list-post-cards\">\n            <li>\n          <div class=\"card card--post\" id=\"blog-ncqa-org-50640\">\n            <a href=\"https:\/\/www.ncqa.org\/blog\/risk-adjusted-utilization-tables-updates-and-faqs\/\">\n              <div class=\"card__image\" style=\"background-image: url(https:\/\/www.ncqa.org\/wp-content\/uploads\/RAU-Tables-Blog-01.jpg);\"><\/div>\n              <div class=\"card__content\">\n                <p>\n                  <em>March 31, 2026<\/em>\n                <\/p>\n\n                <h6>HEDIS\u00ae Risk-Adjusted Utilization Tables: New Measures, Shared Table Updates and FAQs <i class=\"zmdi zmdi-open-in-new\"><\/i><\/h6>\n              <\/div><!-- \/.card__content -->\n            <\/a>\n          <\/div><!-- \/.card card-\/-post -->\n        <\/li>\n              <li>\n          <div class=\"card card--post\" id=\"blog-ncqa-org-50660\">\n            <a href=\"https:\/\/www.ncqa.org\/blog\/whats-new-with-pcmh-2026\/\">\n              <div class=\"card__image\" style=\"background-image: url(https:\/\/www.ncqa.org\/wp-content\/uploads\/PCMH-Updates-Blog-01.jpg);\"><\/div>\n              <div class=\"card__content\">\n                <p>\n                  <em>March 30, 2026<\/em>\n                <\/p>\n\n                <h6>What\u2019s New with PCMH: Practice Spotlight, Expanded Office Hours and Annual Reporting Changes <i class=\"zmdi zmdi-open-in-new\"><\/i><\/h6>\n              <\/div><!-- \/.card__content -->\n            <\/a>\n          <\/div><!-- \/.card card-\/-post -->\n        <\/li>\n              <li>\n          <div class=\"card card--post\" id=\"blog-ncqa-org-50547\">\n            <a href=\"https:\/\/www.ncqa.org\/blog\/ncqa-tests-person-centered-outcome-measures-with-d-snp-plans\/\">\n              <div class=\"card__image\" style=\"background-image: url(https:\/\/www.ncqa.org\/wp-content\/uploads\/PCO-Measures-and-D-SNP.jpg);\"><\/div>\n              <div class=\"card__content\">\n                <p>\n                  <em>March 27, 2026<\/em>\n                <\/p>\n\n                <h6>NCQA Tests Person-Centered Outcome Measures With D-SNP Plans <i class=\"zmdi zmdi-open-in-new\"><\/i><\/h6>\n              <\/div><!-- \/.card__content -->\n            <\/a>\n          <\/div><!-- \/.card card-\/-post -->\n        <\/li>\n                  <\/ol><!-- \/.list-post-cards -->\n<\/div>\n\n<div class=\"footnotes\">\n<p>HEDIS<sup>\u00ae<\/sup>\u00a0is a registered trademark of the National Committee for Quality Assurance (NCQA).<\/p>\n<p>CAHPS<sup>\u00ae<\/sup> is a registered trademark of the Agency for Healthcare Quality and Research (AHRQ).<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>WHY WE\u2019RE HERE Our Mission: Improve the quality of health care. Our Vision: Better health care. Better choices. Better health. NCQA: Points the way to health care that science says works. Studies how well health plans and doctors provide scientifically recommended care. Identifies organizations that are run in ways that make care better. Our Work: [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-556","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About NCQA - NCQA<\/title>\n<meta name=\"description\" content=\"The National Committee for Quality Assurance is a private, 501(c)(3) not-for-profit organization dedicated to improving health care quality. 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